For Bluefield GIS, Inc. ensuring customer satisfaction is a top priority. If you require any form of assistance, please email us at mailroom@bluefieldgis.com. A support representative will be in contact with you as soon as possible.
Setup Bluefield Incidents:
Bluefield Incidents uses web maps in ArcGIS Online to store incident notes. To function, Bluefield Incidents will require at least one web map configured with a Draw Maps Feature Service. A guide for enabling your web map can be found here.
Setup Draw Maps for ArcGIS:
Draw Maps for ArcGIS lets you take notes on any existing, accessible web map. Draw Maps for ArcGIS optionally stores notes in ArcGIS Online. For this to work, the web map must be configured with a Draw Maps Feature Service. A guide for enabling your web map can be found here.
Setup Draw Maps: Map Notes:
Draw Maps: Map Notes uses Apple Maps and is ready to use right away. It cannot be configured to access ArcGIS Online.
Create a Collaboration:
Draw Maps for ArcGIS requires collaboration boundaries to be drawn in ArcGIS Online before they can be joined inside the Draw Maps app. Collaboration boundaries cannot be drawn in the Draw Maps app. A guide for creating a new collaboration in ArcGIS Online can be found here.
