Help & Support

For Bluefield GIS, Inc. ensuring customer satisfaction is a top priority. If you require any form of assistance, please email us at mailroom@bluefieldgis.com. A support representative will be in contact with you as soon as possible.

Configuration

Draw Maps for ArcGIS:

Before you are able to create a collaboration you need to enable your Web Map. A guide for enabling your Web Map can be found by clicking here.

App Versions

Draw Maps:

Draw Maps:
Released: Mar 26, 2019

  1. 72 color choices. Tap the selected pen or pencil to replace it with another.

Draw Maps for ArcGIS:
Released: Mar 27, 2019

  1. 72 color choices. Tap the selected pen or pencil to replace it with another.

Draw Maps:
Released: Feb 25, 2019

  1. Maintains interoperability with our other app, Draw GIS.

Draw Maps for ArcGIS:
Released: Feb 25, 2019

  1. This fixes a couple minor bugs. Ensures interoperability with our other app, Draw Maps.

Draw Maps:
Released: N/A

  1. N/A

Draw Maps for ArcGIS:
Released: Feb 6,2019

  1. Launched Draw GIS (Later renamed to Draw Maps for ArcGIS)

Released: Oct 9, 2018

  1. Added localization for German and Portuguese
  2. Improved data efficiency
  3. Fixed bug that occasionally caused artifacts on the screen
  4. Fixed bug causing fragmenting while drawing curves

Released: July 12, 2018

  1. Minimized flicker after completing a stroke
  2. Minor bug fixes

Released: Jul 6, 2018

  1. Improved handwriting and drawing

Released: May 2, 2018

  1. Added Stencil with shapes and text.
  2. Fixed bug hindering the device location button on earlier versions of iOS.
  3. Fixed bug preventing use of various share options, including AirDrop.

Released: Mar 28, 2018

  1. Draw Maps now honors your text size setting in Settings -> Accessibility.
  2. Draw Maps documents in the Maps list now include a Draw Maps icon. Normally, the icon is Draw Maps blue. However, if the document came from a Draw GIS user, the icon is Draw GIS red. Draw Maps and Draw GIS documents are the same but only Draw GIS stores additional web map settings.

Released: Mar 1, 2018

  1. Now starting a map is quicker. Simply tap the icon in the top left corner.
  2. A map starts without a name. To name it, use the “More” menu icon in the top right corner.
  3. Draw Maps is now localized for Spanish, Finnish, and Indonesian languages.

Never released

Released: Nov 27, 2017

  1. Fixed critical bug affecting any sketches across or near the 180th meridian, where longitudes 180° and  -180° meet in the Pacific Ocean.
  2. Fixed problem where compass would sometimes not show when the map was rotated.
Released: Nov 13, 2017
  1. Minor bug fix

Released: Nov 10, 2017

  1. App Launch

FAQs

Draw Maps:

This is on our list of known problems that need to be solved. Until then we recommend being aware of where you mark on the map. You can use the “Zoom Fit” feature located in the more menu to zoom the map to show all marked areas.

This is a bug where the app can crash due to drawing a line so long that the device runs out of memory. We are working on a fix for this bug, but until the fix is complete we recommend the user stop the stroke and then continue drawing.

Due to the nature of the way the app marks in the map each stroke is redrawn onto the map once you release your touch from the screen. A solution to this problem is in the plans to be added soon.

Unfortunately, we do not currently offer an Android version of Draw Maps. There is no version for Android in the works, but we have not ruled it out for the future.

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